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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very happy with the quality and realism of the figure
Super long shipping, epacket supposed to arrived less than 30 days but end up arrived after 60 days
O produto chegou, porém os dedos de um dos pés dele estavam danificados. O minidnho de um dos pés quebrou com o mínimo toque. Tirando isso, o produto está em ótima qualidade e foi enviado rapidamente. The product has arrived, but its toes were damaged. The pinky toe broke by just touching it. Besides this, it's a great product of high quality and it was sent quickly.
Like the product has small flaws in the hair but only good you can fix.
2 fingers of broken feet, but otherwise the rest nickel and fast!
Perfect quality, expectations and super fast receipt (1 month +-)
Was afraid of quality when seen photos, but the product is more beautiful in person. Am totally satisfied! (Just not shot pictures because the quality of my camera is not so good)
The damaged wine box and Luffy's shirt is regular drawn. The figure is perfect the only problem is that it is very small
THE product arrived very fast, and without courier fees. as Figure, excellent quality and very beautiful. recommend.
Figure Overall well cured. Some shortcoming in the painting, but I have worked with a marker.
Perfect! Thanks a lot!
The painting on the arms is very poorly detailed.
Chelyabinsk Region reached within 20 days. for lovers one piece of CIS absolutely recommended. you can compare with the original figure of the same Amazon, but compared to prices poverte choice falling for this product. thank you!!!
good figure but can't stand properly
arrive this morning, top quality for the price, i recomend this store
Very good figure
Good Quality In The Figure
Product in perfect condition! THE store quickly sent my product.
Extreme quality in detail, painting perfect, traits and cuts wonderful. Recommend
The figure by the price nicely
Super like the picture
really beautiful, hows empre the that delay is the mail brazilian
minifigure niquel gb1340 sois same but in good condition
Good product. I recommend
it took quite, however i'm contentedly too
arrived intact very nice.