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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bought as a gift for a friend, opened with her-she is very happy, a cool wig, corresponds to the description. Special thanks to tell the store, because because of problems with customs for a very long time came the wig, but I extended the waiting time, and it has already reached)
The quality is great
Took like 3 weeks to get here. Not styled, but that’s okay since I would like to style it to my preference. But color is accurate, a dark green on the bottom and light green at the top. Also soft hair. Came with a free wig cap.
ok very very good
Really nice product!
Hello, article arrived quickly. Thank You, for quality packing. My daughter is ravie.
To Almaty delivery month. Satisfied with the good quality.
exactly what was ordered
Wig very good quality!!! It is very soft and the cut almost done!
Very good, thanks!
Wig is very good. Black strands soft and easy to haircut. Delivered Goods for two weeks. Very happy. Another advantage is that brought together with hair net.
Elegant wig, and come in just 13 days to SF.
Really nice quality. It came already styled, I just need to cut it a little and it will be perfect <"(⌯°꒳°⌯)">
After styling and cutting this wig it turned out amazing!!
Thank You very much, the goods arrived pretty quickly. Wig the good and thick, looks beautiful. Thank You Very Much!
The wig is more beautiful than the expected, the quality is good and the delivery was very fast.
Amazing. Great quality, great designs, great price and very quick delivery. Thank you so much.
The material is really good and it came very fast but it needs a cut and styling
The wig came only in 2 weeks and I'm really happy about it! It looks amazing! It only needs to be cutted and styled and it will look perfect.
Very beautiful and well packed
It's super cute and the shipping was crazy fast. It only needs a bit of a trim.
Very nice wig for a fantastic price!
Super! J'adore really this wig, she is perfect; D
Ultra plus! This wig is really quality, delayed some days but the culprits were the Office of my country then all is well! The wig is very good and is pretty big, is need style obviously.
Is as swatch the ad arrives in perfect condition is and very fast
Good quality, even if asks a stylization
perfect thanks, really fast shipping
Really good quality.
Great wig! Need some styling but still great!
I loved the wig, well made, comfortable and soft. Was a product well spent. The only problem was in the time of deliver mail, since they claimed not to have found the number of my house, but will not discount here, up cuz it is problem of my country and not the sender.
Second time buy them, the product is amazing. Super recommend.
She came before the date and it is beautiful. It does lack more than the stylized a little and everything is parfais. I recommend!
Definitely needs to be washed, acconciata and also cut into a few points, but it is not too high gloss and color is perfect. Overall is a good wig.
THIS WIG IS AMAZING! The netting is just a bunch of wefts sewn onto rows of elastic strips. There is no parting, thus making is easier to achieve the spikey/curly look that Izuku has. It is adjustable! I have a pretty round/big head and the wig perfect stays put!
Nicely foremost correct
Wig lovely. Although a little "hair" povypadali, well: P Brought VERY quickly, much before delivery date. Very satisfied, now have to wait for the costume. PLUS ULTRA!
get what i wanted
Wig beautiful according to the picture color, so need to learn the stylize it to become like the character :(
Product same as picture perfect!
The wig is very nice, very firm and arrived in estimated time. Happy
Amazing wig for the price.
Its already slightly styled, which is good if you arent sure how to style a wig on your own. Love it, good quality, doesnt look super shiny and fake.
It’s so cute!
Wig feels and looks great! And shipping was really fast and just in time for AX!
needed styling but i love the color!