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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All perfect and fast.
Very happy with this purchase. The tag says it's 65% cotton and 35% polyester. Stitching and quality seems pretty good. I ordered this on 29 April and it arrived 22 May. Pretty quick especially given many things locked down.
Pockets are small even on 2XL, but still the material is comfortable and soft. Stickers must be erased.
It was 2 months, but the quality of the norms-brother is happy.
Material Good, size according to size and punctuality.
the material of the hoodie is really soft and nice to the touch, the "printing" is what seems like a high quality sticker that is also very nice to the touch, 1 complaint about the product itself that i have is that it is pretty thin for a hoodie, but for that price i guess its still great. shipping took a long time but thats not really up to the store. although something i found very pleasing is that i was actually notified when the package arrived at my local post office. so, for the price of the hoodie it is a pretty good quality hoodie but a little thin.
The child is happy. The material is not as pleasant as I wanted, but not synthetic. In general, the order is satisfied.
The signs are just stickers, but tge quality of hoodie is good
Ordered 2019.11.25 came 2020.0104. I took L, inside the sweatshirt is soft, although it is slightly hot. Order satisfied
The goods are good came quickly enough in 9 days. Quality at altitude.
Came 1 day late otherwise very good quality
Very comfortable. It has a nice fabric.
Size s approached the child for height 150 cm, weight 43 kg. Synthetic with nachos. The child is happy. Let's see how it will be worn.
Good job! The parcel reached quite quickly, the quality corresponds to the price! With the size did not lose. The jacket is excellent, I advise.
shipping was really quick, received the hoodie and it fit perfectly. The material is pretty good too- not that rubbish material, I'll probably buy more now.
Cool jacket. Ordered so that all work. Height 160 m size
OK, pretty warm
Hoodies cool Insulation Lining, bike, as if the sticker is rubberized, we hope that in the wash otkleetsya, but unfortunately the mistake, well that is not down, grow up. Jackets fast store advice.
Product compliant and arrived relatively quickly.
The kid is very happy. Fits and looks good
very fast delivery good quality hoodie would recommend fast and good quality beautifull hoodie thanks !
His Son liked
Product beautiful soft and comfortable
Good, by the. Price is worth it. Order one size bigger.
Nice quality, the sticker is a bit bad quality... after washing it it will probably fade away... the delivery was right on time... I got size L and Im 1.85m and 65 kilo
Like jacket. Baby to Free. Came quickly, thank you.
Like her daughter, approached-on her s ordered M. Synthetic. Kind of like the photo.
Very good a little late but with the Fleece material it holds hot anyway
The Hoody is very beautiful, arrived in good condition is
Shipped earlier than estimated, the stamp is big, solid, will probably crack with time, but otherwise it's a nice hoodie for 10 bucks, would advise to order 1 size up as it will most likely shrink.
great quality, exactly how it looks on picture,and worth the purchase!
the size is just some hot
Товар пришел быстро, отслеживается
sticks thread, synthetic fabric one, rubber as picture
delivered very fast, fit 189,4xl 120 height weight
thank you, all good, goods come
looks very beautiful