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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good product, arrived well protected and in excellent condition, some details easy to correct and super quality. Without doubt recommend this store
Cute action figure but lack of detail, Thanks anyway
Packet within 7 days received. The carton box was damaged. I think someone curious was and there equally in wish watch. Happy all further quite and tidy arrived. No damage or whatever. Would be so again there order.
Recommend to buy
Reasonable shipping time, easy to setup
Shipping fast, excellent product.
satisfied with purchase store recommended
Cash box and product in excellent state
Very pretty, received quickly, compliant a picture. Thank You
Like… The value is an excellent product.
Very good figure arrived fast, loved it.
Great figure, just a little more than protection to the box or send the original box unarmed
Figure is very good, few minor paint and finishing issues but for the price it is excellent, was sent quickly and eParcel delivery time was great.
Good Seller, thanks
very quickly arrival, good quality!
I like it very much. Thank you. The quality is very good.
figure lindaaaa, very good
excellent figment thanks
it's beautiful and stunning figure which is perfect for my desktop.
25 days arrive into a mexico It 27 cm This exactly very nice the only snag it It DETAILS paint our PHOTOS To it aprecien arrive well packaged!!!
потерта little paint on chest. first thought it is dirt, but not, is the paint. in a very satisfied! next to the monitor on the table looks really super!!!
super, exactly as pictured
excellent model the la scale correcta .....