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Tokyo Ghoul – Statue Legend Premium Kaneki Ken (Half-Kakuja Ver.)

10 reviews
100% of buyers enjoyed this product! 71 orders
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  • Item Type: Figure
  • Material: PVC
  • Height: 28 cm

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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

10 reviews
100% of buyers enjoyed this product!
5 stars
(7)
4 stars
(3)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
verifed buyer
27 Jan 2020 06:27

The product is good workmanship, some pieces you can detach to facilitate insertion in the base that however is not accurate, it does in fact much fatigue

verifed buyer
16 Jan 2020 09:57

Gorgeous figurine without no defauts. A small probleme is survenu with customs but the store a repondu quickly and has sent another parcel, nothing to redire to share a great thanks.

verifed buyer
2 Jan 2020 09:05

Only had only against time have been lost but otherwise the store was very attentive and contacted A new ruling led 7 days to arrive. 5 stars

verifed buyer
1 Jan 2019 09:43

Shipment very fast and object conforms to ad. Good workmanship. I recommend however ordering it with box. I l'avais ordered without box for make some economies, but a small tooth purple arrived broken.

verifed buyer
28 Dec 2018 16:36

I ordered this for my son for Christmas but unfortunately it came after Christmas. :( the figure is really big which is awesome and it looks great. the only things is the figure doesn't fit on the stand the holes don't line up. Other than that the figure is great and my son loves it.

verifed buyer
27 Nov 2018 14:10

Excellent product, figure quite large and very nice

verifed buyer
26 Nov 2018 04:04

Genial

verifed buyer
26 Nov 2018 03:04

I knew received quickly (20 days) super well packed. The figurine lovely nice finishing. I recommend

verifed buyer
22 Nov 2018 09:51

very nice

verifed buyer
18 Sep 2018 07:28

Get fast and in perfect state.

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